Terms of Service

1. Acceptance of terms

By creating an account or using Homeschowl, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the service. Registration and material updates require explicit acceptance by the parent account holder.

2. Description of the service

The contractual supplier for Homeschowl is 33.478.980 MARIANE CAMPANELLI WALTER, CNPJ 33.478.980/0001-91, trading as Lemes Soft Tech, with business address at Rua Regina Frazão Bernardi, 78, Fazenda São Marcos, Bocaiúva do Sul, Paraná, 83454-505, Brazil. Electronic support is available at [email protected] and by phone at +55 65 98436-2702.

Homeschowl initially supports customers in Brazil and the United States. It is a management platform for homeschooling families. Features include lesson planning, grades, attendance, reports, reading tracking, calendar, budget tracking, and a parent-controlled Student Portal. Features and plan availability can change as the service evolves, subject to current paid-period commitments and rights that cannot legally be waived.

3. Eligibility

• You must be at least 18 years old to create an account.
• You are responsible for all data entered on the platform, including your children's data.
• By entering a minor's data, you declare that you are their parent or legal guardian or otherwise have legal authority to manage that data.

4. User accounts

• You are responsible for keeping your account secure (password, MFA).
• Do not share your credentials.
• Notify us immediately of any unauthorized access.
• One family per account — accounts may not be shared between different families.
• We reserve the right to suspend accounts that violate these terms.

5. Plans and payments

Topic	Rule
Free plan	Free is a permanent limited plan, not a trial. No payment method is required to start.
Paid plans	Family Plus and Family Pro are recurring subscriptions offered monthly or annually. Before Stripe Checkout, you choose either US dollars (USD) or Brazilian reais (BRL) for that subscription. The selected currency, exact price, and billing interval are shown before purchase and apply only to the subscription, not to your family's budget or report currency. Homeschowl does not currently add automatically calculated taxes during Checkout; any legally required tax treatment is handled separately under applicable law.
No paid trial	Paid subscriptions begin when Checkout is completed. Any promotional trial or discount will be stated clearly before purchase.
Automatic renewal	Paid subscriptions renew automatically at the selected interval until canceled. Stripe processes the payment and provides the Customer Portal.
Cancellation	You can schedule cancellation in the Customer Portal or request assistance at [email protected]. Unless applicable law requires otherwise, paid access continues through the current paid period and the subscription does not renew.
Payment failure	We provide a three-day payment recovery window after a failed payment. If payment is not recovered, the family moves to writable Free when it fits Free limits or to read-only access when it remains above them.
Refunds and withdrawal	Refunds are provided when required by applicable law. Otherwise charges are generally non-refundable, but you can contact [email protected] if you believe a charge was made in error. Where Article 49 of Brazil's Consumer Defense Code applies, Brazilian consumers may exercise the statutory right of withdrawal within seven days by contacting us, and any legally required refund will be processed.

6. Acceptable use

You may NOT:

• Use the service for illegal purposes
• Attempt to access other families' data
• Reverse-engineer, scrape, or automate the service without authorization, except where applicable law expressly permits it
• Upload malicious content (malware, scripts)
• Create multiple free accounts to circumvent plan limits
• Use the service to store data unrelated to education
• Intentionally overload the service (DDoS, API spam)
• Resell or sublicense the service

7. Intellectual property

• The service, interface, original code, brand, and mascot are owned by or licensed to the contractual supplier, except for third-party components governed by their own licenses.
• Using the service does not grant you any rights over this intellectual property.
• The Homeschowl name, owl logo, and original visual assets are part of the Homeschowl brand.

8. Your content

• You own your data — grades, lesson plans, materials, everything you enter.
• We claim no ownership over your content.
• You grant us a limited license to store, process, and display your content — solely to provide the service.
• You can request a portable copy of your data, subject to applicable law and available export formats.
• To request account closure, access, portability, correction, or deletion, contact us as described in the Privacy Policy.

9. Availability

• We work hard to keep the service available, but we do not guarantee a specific uptime.
• Scheduled maintenance will be announced in advance whenever possible.
• We are not responsible for unavailability caused by internet failures, DDoS attacks, or third-party infrastructure maintenance.
• No formal SLA is offered at this stage.

10. Limitation of liability

• The service is provided "as is", without express or implied warranties, to the fullest extent permitted by law.
• To the fullest extent permitted by law, we are not responsible for:
  • Data loss caused by user misuse
  • Educational decisions made based on the service's data
  • Compliance with homeschool laws — that responsibility remains with the parent
  • Indirect, incidental, or consequential damages
• To the fullest extent permitted by law, our maximum liability is limited to the amount you paid us in the last 12 months.
• Nothing in these terms excludes liability or remedies that cannot legally be excluded.

11. Indemnification

To the extent permitted by law, you agree to indemnify Homeschowl against third-party claims arising from your unlawful use of the service, your material violation of these terms, or your violation of third-party rights.

12. Termination

By you

• Canceling a paid subscription stops future renewal but does not close the Homeschowl account.
• Self-service account closure is not available yet. You can request closure by emailing [email protected].
• Data handling after a closure request follows the Privacy Policy and applicable law.

By us

• We may suspend or terminate accounts that violate these terms.
• We'll give advance notice by email, except in severe cases (fraud, abuse).
• Any refund or continued-access obligation will follow these terms and applicable law.

13. Governing law and consumer rights

These terms are governed by the laws of Brazil. Courts with jurisdiction under Brazilian law may hear disputes, while any mandatory consumer venue or non-waivable rights in your place of residence remain protected. These terms do not limit consumer or privacy rights that cannot legally be waived.

14. Changes to these terms

• Material changes will be notified 30 days in advance by email and/or an in-app notice.
• We retain prior versions in our records and provide them on request.
• When renewed acceptance is required, the app will ask the parent account holder to review and accept the updated terms before continuing to use product features or starting a new Checkout.

15. Contact

Contractual supplier: 33.478.980 MARIANE CAMPANELLI WALTER, CNPJ 33.478.980/0001-91, trading as Lemes Soft Tech. Business address: Rua Regina Frazão Bernardi, 78, Fazenda São Marcos, Bocaiúva do Sul, Paraná, 83454-505, Brazil.

General questions and billing support: [email protected] or +55 65 98436-2702. Privacy questions and rights requests: [email protected].